Copyright © 2001-2007
The Bar Furniture
all rights reserved
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| Customer Testimonials |
TheFurniture.com customers send us feedback, and we are
proud of what they are saying.
Here are their comments un-filtered and un-edited. |
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Robert OLeary, Oregon |
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Today being June 2/10 and a happy day for me as I have just received my new computer desk. Have it all put together and working. Although the road to getting my orders delivered from you was a little tough, It was made decidedly easier by the young fellows I dealt with over the phone and although I had to buy my Rugs locally I am very pleased with my desk and wanted to take this opportunity to thank everyone at The Furniture.com who helped me. I look forward to dealing with you in the future.
Keep up the good work and a big thank you to all of you who helped me,You know who you are. |
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Eksath W., California |
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The furniture was delivered to our house at approximately 12.30 pm local CA time. The driver SAM phoned us 30 minutes in advance as requested by us, and safely unloaded all the furniture and brought it up to our front door by himself.
Thereafter the driver waited until we had unpacked most of the furniture. He advised us that he had handled it very carefully and feels that there is no damage. He said that even after he leaves, if we find any damage, to take photographs and transmit and we would be given replacements.
We were very impressed by his very courteous / polite manner, despite handling such heavy product on a continuous daily basis. His instructions / communication made us feel completely at ease and confident about the two companies we were dealing with (The Furniture.com and The Furnitureontime.com).
He is an asset to your businesses and is an excellent representative of your companies, assuring you of repeat business and customer recommendation / promotion in the customer sphere of influence.
Finally I must state that I am completely satisfied in the way my order was overall handled and executed.
Thank you. |
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Cecelia J., Georgia |
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The order has been received, unpacked and placed in service. We are very pleased. Thank you. |
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David P., California |
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Dear Staff from Thefurniture.com,
I would like to take this opportunity to thank the staff from (TheFurniture), I surprised my wife with the matching headboard and
footboard for our night stands and she loved it!!! You won't believe how hard it was to find the matching furniture; however I found it with you!!! Again, I loved the quality of the furniture and I will recommend it to others. I plan to purchase furniture from TheFurniture.com in
future. Please thank Jacob the sales representative and Alex the delivery person. Again, job well done. Thank you!!! |
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Michelle Q., Connecticut |
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Got the table today. It is beautiful... thank you!!! |
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Michael N., Texas |
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Just wanted to let you know that my curio cabinet arrived yesterday. It is gorgeous and in great shape. Oh yeah, it's huge too, so I'm glad it's not going upstairs.I had some fears ordering online. You guys shipped it in the time frame that you initially said you would and it arrived perfectly. If I had any money left, I'd buy more from you. I should have probably purchased my existing furniture from you, I would have saved a ton. Thanks again, Michael. |
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Charles S., NJ |
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Very pleased with your company. Received our Vaughn bedroom set very promptly, set up service and salesman's contact made for a trouble-free experience. Would recommend your web service to anyone, Thanks! |
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Claudia Short, OK |
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Hi Serge!!! This is Claudia S. I got my Oppulente Regal Black Bedrooms Suite yesterday! I was so surprised at how quickly it arrived! I expected to have to wait for several more weeks. I was thrilled to have it so quickly! It is so beautiful....I am so pleased with it and with the service I got from The Furniture.com, namely from you, Serge. You were very helpful and dealt with a pretty nervous buyer (me), with a professionalism and a great personality.
Again, thank you so much! I will definitely be shopping with TheFurniture.com again. Sincerely, Claudia S.
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Randy F., Maryland |
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I can't belive the prices. These prices are for families
instead of retail shops? RIGHT?? I notice Coaster brand furniture prices are
hundreds of dollars CHEAPER than the retail store in Grapevine, Tx. You
really can ship for FREE on dining room, bedroom sets and more??? IF SO, I'M
IN LOVE WITH THIS SITE. |
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Steve S., Texas |
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Thanks for a delightful experience. The delivery was prompt and merchandise was in perfect condition. |
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Matthew B., AR |
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Thank you for the shipping update/notice. I actually had this arrive just in time for Christmas (got here the morning of the 24th - that was really fast). Thank you so very much for your help and for the absolutely wonderful service. I greatly appreciate it and am greatly impressed with your online store and customer support. |
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Donna & Bert M., Texas |
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We got the bed and I LOVE IT!! It's BEAUTIFUL and EXACTLY what I wanted!!
The color is perfect too!! Whew-sooo happy about that!! Thank you for having it online!! I really am happy I found your online website! Beds comparable to this one in the furniture store-I just CANNOT POSSIBLY afford...but your price was GREAT and it arrived so fast and prompty and in great shape-and I DO love it soooo much!!
Thanks so much! |
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Christopher T., MA |
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I appreciate the quick responses to my e-mails & the thorough and concise answers I've gotten from your Customer Support team. That type of service is invaluable!
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Kyle C., Kansas |
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I would like to thank you for all the attention you have given our order. Communication is always the key to items of this nature, and you kept us in the loop which was greatly appreciated. I look forward to doing business again in the future. |
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Ami S., Connecticut |
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Just wanted to say thanks. The dining set I ordered was
better than I expected. The price was more than reasonable too. |
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Karen B., Louisiana |
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I AM WRITING TO LET YOU KNOW THAT I JUST RECEIVED AN ORDER FROM YOU WITH THE REPLACEMENT PARTS THAT WERE MISSING OR HAD SHATTERED FROM THE ENTERTAINMENT CENTER THAT I HAD PURCHASED FROM YOU.
MY ORDER NUMBER WAS 07932. I HAD SENT ANOTHER E-MAIL LAST NIGHT TO YOU ABOUT THIS MATTER. ABOUT 5 MINUTES AGO MY DOORBELL RANG AND A DELIVERY PERSON HAD A BOX FOR ME FROM YOUR COMPANY WITH THE REPLACEMENT PARTS IN IT.
THANK YOU VERY MUCH FOR ACTING ON MY E-MAIL AND TAKING CARE OF THIS PROBLEM FOR ME. YOUR COMPANY CARES ABOUT THEIR CUSTOMERS WHEN THIS TYPE OF PROBLEM COMES UP. AGAIN THANK YOU FROM A PERSON THAT CAN NOW FINISH PUTTING THIS ITEM TOGETHER AND START USING IT. |
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Diana H. F., Alabama |
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Thanks for resending me the information below. I appreciate all of the special "hand holding"!!! Your customer service department is WONDERFUL!! |
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Tim K., Florida |
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That makes me feel very good to know that you are going to see that I get an undamaged unit. Now that is some awesome customer service. I have been so worried about this and you really put me at ease about the situation. I look forward to hearing from you again.
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Edward H. B., Pennsylvania |
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Great web site. I also called your 800 number and a very pleasant and helpful lady in Los Angelas helped me with my questions.
- Thank you for a great shopping experience.
signed Edward H. B. |
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Ray S., Nevada |
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I appreciate your help in this matter and you very good customer service. I will be shopping for other furniture in the future and will definately look you guys up.
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